ERP Implementation Failure in the Middle East: Why Did It Fail?

As organizations expand, the number of business processes and activities increases, putting strain on management. That demand necessitated a system or software capable of storing a large amount of data while also making business easier and more efficient. As a result, new software called Enterprise Resource Planning (ERP) was created and released into the market.

Enterprise Resource Planning (ERP) was initially created in the 1960s to assist firms in planning and scheduling their operations. However, the software has quickly evolved into the most complex and largest enterprise framework, which significantly improves management, expands business, reduces expenses, and aids in supervising business procedures and integrating the various business departments, resulting in great results; expanding the business and increasing profits.

As a result, many businesses in industrialized nations have taken the initiative and implemented ERP software at their workplaces to enhance their systems, resources, and various business operations. However, ERP is no longer limited to one application. It has also spread rapidly in poor countries.

ERP implementation in Middle East Countries 

ERP systems are being implemented by business firms in emerging nations across the Middle East in order to stay up with global economic trends, show themselves in the market, and compete with competing Western corporations. However, the Middle Eastern nations have seen excellent benefits from enterprise resource planning. Middle Eastern nations like Bahrain, Lebanon, Kuwait, Saudi Arabia, Oman, Qatar, Syria, UAE weren't similar or as expected for many reasons.

The users' resistance to adopting the new framework was the most major issue impacting implementation. In reality, unlike consumers in developed nations, users in the aforementioned countries were less eager to adapt to new technology, preventing them from reaping the anticipated benefits.

Many firms in Middle Eastern nations such as Oman, Saudi Arabia, and the United Arab Emirates want a program that is specifically customized to their needs rather than adapting to the software process. As a result, users seek more customization in the ERP framework, which has a negative impact on ERP installation success by interrupting conventional workflow and obstructing its smooth operation.

As a result, we discover that, regardless of how good the ERP is or how great the investment, the success or failure of ERP systems is mostly determined by the end user and how they interact with the program. Also, bear in mind that, in order to have a successful ERP deployment in your company, you need to limit customisation to a minimum. This not only saves you time and money, but it also significantly decreases the chance of ERP installation failure.

Furthermore, cultural differences, insufficiency of information technology, lack of expertise, and government approaches are all obstacles that Middle Eastern nations confront when it comes to ERP adoption.

Similarly, during the installation phase, inadequate resource allocation, unrealistic desires, and change requests can stymie ERP execution operations. This necessitates a thorough examination of all prerequisites, as well as an understanding of how to appropriately deploy resources to guarantee that the implementation runs smoothly until the Go-live phase.

Furthermore, a lack of awareness regarding ERP software and reliable service providers leads to poor decisions that are subsequently regretted. To save money and other assets, many companies choose freelancers rather than qualified ERP consultants to implement their ERP systems. As a result, the ERP deployment falls short of its original aim and fails to produce the desired results in the long run. As a result, the less costly alternative ends up costing the company a lot of money in the long run.

As a result, enlisting the assistance of a professional ERP consultant relieves you of any concerns about obtaining successful strategy management, correct resource allocation, and effective project management. A qualified ERP consultant can identify current business issues and give answers, as well as design and create the software program properly, as well as determine whether or not customized solutions are necessary. Simply put, an experienced ERP consultant can guarantee faultless ERP implementations, integrations, migrations, and long-term maintenance.

Choosing an Odoo Partner to build your ERP software alleviates all of the issues mentioned above. Odoo Partners are Odoo ERP certified and have extensive expertise and understanding in all of the services you want.

Advanced Solutions  is an approved Odoo Partner with years of experience in the Odoo space. The firm has extensive expertise in various industrial segments, including CRM, Sales, Purchase, Customization, and so on. It has a team of qualified Odoo professionals that have extensive industrial and techno-functional experience. The presence of those trained and professional developers and consultants ensures that amazing results are achieved, and that all of your company's difficulties are resolved.

Finally we present below a quick review of the Middle East’s ERP implementation failure factors:

1. The users' opposition.

2. Excessive personalization.

3. There is no strategic management strategy in place.

4. A scarcity of critical resources and training.

5. Lack of a framework or innovation.

6. Inadequacy of skills and expertise.

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