Repair, like maintenance, is an important duty. For a variety of reasons, a product may require repair assistance. The client may have acquired a product, such as a refrigerator, and is facing problems such as longer cooling times. In this case, the firm will have to provide repair assistance.
Furthermore, if a product in the inventory develops a fault as a result of long-term storage, the firm may seek repair assistance. In these instances, Odoo Repair comes to the company's aid. Odoo is a software program that will assist the firm in organizing all repair-related tasks.
Repair management may ensure customer satisfaction since it is regarded as an after-sale connection between the firm and the consumer. Because the consumer determines the success of a business, every firm should have a product repair policy and follow it to the letter. When a customer's product has a technical problem, this system will provide efficient and fast help.
The client will be pleased with Odoo since the firm will be able to organize repair requests and record them in a straightforward manner. This will also assist the repair management staff in efficiently sorting through requests and completing duties.
We'll go through the necessity of the Repair module and the seven advantages of utilizing Odoo Repair to do repair-related activities in this article.
Easy to integrate and user-friendly
The Repair module, like other Odoo modules, has been intended to operate in conjunction with other Odoo modules and apps. As a result, the Odoo Repair module may be used in conjunction with both the Manufacturing and Inventory modules. Furthermore, it may collaborate with other modules to complete repair jobs wherever they are required.
Odoo Repair is a basic, easy-to-use module with only a few options. Because this tool is used in conjunction with other modules, it has only unavoidable features. The Repair Orders, Reporting, and Configuration menus in Odoo Repair assist in the creation of repair orders, the preparation of reports, and the configuration of repair tags. Even without technical expertise or help, any user may handle these capabilities and utilize the tool.
Start-to-End repair management
Odoo Repair allows you to keep track of the repair process from start to finish. We can then categorize all of the other jobs and include the procedures that are taking place after the Repair order has been established. We may start the repair procedure and then control the activities from the repair order page. With a touch of a button, we may also stop the repair activity or cancel the procedure. If we opt to cancel the repair, we can also offer a reason for the cancellation. Another plus is that the status of the repair order is updated automatically as the procedure progresses.
Manage Repair Orders
Odoo enables you to easily create and manage repair orders. We may make the repair order right on the first page. To finish the order creation, the form may be filled up with product details, client data, product quantity, location, and other information. Manufacturing and inventory modules can also be used to complete this procedure. We may also offer the contact information for the person in charge of the repair procedure. While establishing repair orders, we can also handle bills and warranty information.
Easy invoicing method management
Different sorts of invoicing techniques may be used when dealing with repair activities. We do not need to create an invoice for repair work if the product is covered by a warranty and is used in accordance with all warranty terms. In such cases, we can select the No Invoice option from the invoice method drop-down menu. In rare circumstances, the repair money may be collected in advance. In this situation, we might choose the ‘Before Repair' option. We also offer an after-repair option, which allows us to issue an invoice after the repair work is completed.
We can produce an invoice after or before the repair, depending on the billing method we choose. The invoice will then be documented, and we will be able to confirm the invoice as well as manage all invoice-related processes such as register and confirm payment.
Manages the replacement of parts
Repair is a procedure that may necessitate part replacement or repair. The Odoo Repair module provides us the option of including part information. The part's information can be entered in the Repair Orders underneath the Parts tab.
We may give information such as the part's name, description, lot/serial number, and source location. In the form, you may also include the quantity and unit pricing. We can also provide tax information. This tool may be used to find the subtotal of the components. You may also include all of these data to the repair order in Odoo. The cost of the parts will also be reflected on the invoice.
The ability to produce reports is a key feature of all Odoo modules. The reports or analyses of the company's performance assist management and investors in better planning for the future. When it comes to fixing the report, we can choose a graphical view, a list view, or a pivot view. We may do the analysis using many metrics such as product quantity, untaxed amount, taxes, total amount, and so on. Furthermore, we may categorize this data based on customer information, product information, warranty expiration, and so on. The repair work can also be filtered by the repair stage.
Manage Repair Order Tags
Repair order tags may be configured with the assistance of Odoo. This will allow the user to add tags to a repair order as it is being created. When a member of the team receives this order, they may quickly identify the product's problem thanks to the tag. By navigating to the configuration menu, you can easily create the tag.
You can contact us if you have any questions about Odoo implementation, modification, training, or advice. You may also contact us if you want to learn more about maintenance management ERP, manufacturing ERP, sales and procurement ERP, accounting ERP, CRM, and Human Resources Management ERP, among other things. Visit us http://advanced.qa/