Drive more traffic to your website
Discussions are indexed and findable through search engines.
Rank for more keywords and improve your SEO with fresh content created by your community everyday. Search engines like Google are always rewarding websites that provide unique and regular content.
Anticipate your customers’ needs
Spot and take advantage of the hot topics.
Keep track of your customers’ needs and wishes by analyzing the hottest, most viewed and most shared topics. The forum is integrated with Google Analytics to help you keep track of likes and shares - even outside of your website.
Build your own documentation library
Reuse remarkable answers from your community.
Turn the best answers into official documentation in just one click with the ‘Promote to documentation’ tool.
Give your visitors the information they need
Encourage collaboration and generate insightful discussions
Position your website as a reliable source of information and solve your visitors’ problems by providing them the information they need. Make sure everyone benefits from the discussions and answers generated and becomes an expert in your specific field. Let them share rich media in a breeze.
Provide outstanding customer satisfaction
Improve your product support and reduce your workload
Better than a helpline or a FAQ section, a forum will allow your customer to ask questions and find answers quickly, without wasting time on the phone, saving your money! it's the most powerful database you can find. Your employees and your whole community will take part!
Keep your community engaged and your content relevant
Use motivational triggers to reward your contributors
Grant badges to your members for their questions, answers, shares, likes and votes to reward the most active ones. Set up a moderation system with Karma points to give your most active members access to more functionalities and to reduce spamming messages.